Privacy Policy for ViewKart.in

Effective Date: June , 2025

This Privacy Policy describes how ViewKart.in (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from https://www.viewkart.in/.

1. Information We Collect

We collect various types of information from you when you interact with our Site:

  • Personal Information You Provide Directly:
    • Contact Information: Name, email address, shipping address, billing address, phone number.
    • Account Information: Username, password (encrypted), purchase history.
    • Payment Information: Payment card details (processed securely by our third-party payment processor; we do not store full card numbers).
    • Communications: Any information you provide when you contact us, such as customer service inquiries, feedback, or survey responses.
    • User-Generated Content: Reviews, comments, or other content you submit to the Site.
  • Information Collected Automatically (via Cookies and Tracking Technologies):
    • Device Information: IP address, browser type, operating system, unique device identifiers.
    • Usage Information: Pages you view, products you browse, time spent on the Site, referring/exit pages, clickstream data.
    • Location Information: General location data derived from your IP address.
    • Analytics Data: Data collected by third-party analytics tools (e.g., Google Analytics) to help us understand how users interact with our Site.
  • Information from Third Parties:
    • We may receive information about you from third-party services, such as social media platforms, if you choose to connect your accounts or interact with our content on those platforms.
    • We may also receive updated shipping information from our carriers to help facilitate delivery.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Orders and Provide Services:
    • Process and fulfill your purchases, including shipping and delivery.
    • Process returns and exchanges.
    • Manage your account and preferences.
    • Provide customer support and respond to your inquiries.
  • To Improve Our Site and Services:
    • Personalize your shopping experience and recommend products you might like.
    • Analyze trends and user behavior to improve our website design, product offerings, and marketing strategies.
    • Conduct research and development.
  • For Marketing and Advertising:
    • Send you promotional emails, newsletters, and special offers (with your consent where required).
    • Display targeted advertisements to you on our Site and third-party platforms (including Google Ads). This may involve using your Browse history and purchase data to show you relevant ads.
    • Measure the effectiveness of our advertising campaigns.
  • For Security and Fraud Prevention:
    • Protect against fraudulent transactions and unauthorized access to our systems.
    • Comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, shipping, order fulfillment, data analysis, marketing, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Payment Processors: Your payment information is securely processed by our third-party payment gateways. We do not store your full payment card details.
  • Shipping and Logistics Partners: We share your shipping address and contact information with our shipping partner to deliver your orders.
  • Marketing and Advertising Partners (including Google Ads): We may share aggregated or de-identified information with advertising partners to facilitate targeted advertising. We may also use Google Ads and other similar services that collect data about your Browse behavior to show you relevant ads. Please refer to Google’s Privacy Policy for more information on how they handle data.
  • Analytics Providers: We use analytics services like Google Analytics to understand how users interact with our Site. These services may collect and process data in accordance with their own privacy policies.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Correction: You can access and update your account information by logging into your account on our Site.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, disabling cookies may affect the functionality of our Site.
  • Do Not Track: Our Site does not currently respond to “Do Not Track” signals.
  • Google Ads Preferences: You can manage your Google Ad settings and opt-out of personalized ads by visiting Google’s Ad Settings.
  • Data Portability (where applicable): You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Erasure/Deletion (where applicable): You may have the right to request the deletion of your personal data, subject to certain exceptions.

To exercise any of these rights, please contact us using the information provided below.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

We do not transfer data to other countries.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: support@viewkart.in
  • Mailing Address: D117, F2, Freedom Fighter Enclave, New Delhi 110068

Important Legal Disclaimer:

This privacy policy is a template and intended for informational purposes only. It is not legal advice. You must consult with a qualified legal professional to ensure your privacy policy fully complies with all applicable laws and regulations in your specific jurisdiction (e.g., GDPR, CCPA, PIPL, India’s DPDP Bill once enacted, etc.). Laws vary significantly by region, and a generic policy may not be sufficient.